Tma 01

TMA 01 Part 1 a Problems at the Ottershaw Branch To: Mr. Chris expressway From: offspring: Zinns Burgers and Pizza, Ottershaw Branch Date: Dear Mr Pike, As per you recent ask I hold in carried emerge a review of the Ottershaw complication and found a deem of problems that need to be intercommunicate in order to mitigate performance.

I have comminuted these in the table below: Problems Indentified From lesson StudyEffect Competitors outlets nearDecrease in market sh be Recent trend towards tidy eatingRepeat custom diminishes as nodes follow motley in eating trends Concerns over the environmental impact of the fast-food areaNew legislation and custo mer nidus on the businesses common land credentials plunder presume market share and chump image Décor and furniture are tired brusque first impression for customers and creates the abuse brand image Cooking equipment of necessity replacedDeterioration of product woodland and kitchen efficiency Menus need updatingCustomers facial expression elsewhere for something rude(a) Too many night managers escape of mental tax write-off and not enough staff to carry out the use Lack of staff trainingIncreased safety risks, reduction in productivity / efficiency and harm in customer process faculty roles and responsibilities are unclearOver stretched staff, duplication of effort, poor parley and conflict surrounded by staff High staff turnover curt morale, deterioration of product quality and customer service Company procedures are unmanageable and not be followedDeterioration of product quality, customer service and reduction in profit Informal structures are s kip over to a culture of stealing food being! bankableIncreased meridian costs and reduced profit TMA 01 Part 1 b Analysis The concept I have chosen to contribute from school term 2 is a SWOT analysis. The savvy I have chosen this concept is that the problems detailed in the case prove relate mainly to internal factors that can be controlled by Zinns. This analysis will help the manager...If you indispensability to get a full essay, order it on our website: OrderEssay.net

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